Privacy Policy

Last updated: January 16, 2026

1. Introduction

ClipVibe.ai ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our AI-powered video generation service.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

ClipVibe.ai is the data controller for the personal data we process. For privacy inquiries, contact our Data Protection Officer at [email protected].

3. Data We Collect

3.1 Account Information

  • Email address
  • Name (if provided)
  • Profile information
  • Payment information (processed by Stripe)

3.2 Usage Data

  • Videos and content you create
  • Media files you upload
  • Conversation history with the AI assistant
  • Feature usage and preferences

3.3 Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Cookies and similar technologies

4. How We Use Your Data

We use your data to:

  • Provide and improve our video generation service
  • Process your payments and manage subscriptions
  • Send service-related communications
  • Respond to support requests
  • Analyze usage to improve the Service
  • Comply with legal obligations
  • Detect and prevent fraud or abuse

5. Legal Basis for Processing

We process your data based on:

  • Contract: To provide services you've requested
  • Consent: For marketing communications (where applicable)
  • Legitimate interests: To improve our service and prevent fraud
  • Legal obligation: To comply with applicable laws

6. Data Sharing

We may share your data with:

  • Service providers: Cloud hosting, payment processing, analytics
  • AI providers: To process your requests (OpenAI, Anthropic, Google)
  • Legal authorities: When required by law

We do not sell your personal data to third parties.

7. AI Processing

Your prompts and content are processed by AI models to generate videos. This processing is necessary to provide the Service.

We may use anonymized data to improve our AI capabilities, but identifiable content is not used for training purposes without explicit consent.

8. Data Retention

We retain your data for:

  • Account data: As long as your account is active
  • Content: Until you delete it or your account is closed
  • Billing records: As required by tax and accounting laws (typically 7-10 years)
  • Technical logs: Up to 90 days

You can request deletion of your account and data at any time.

9. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request a copy of your data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain processing activities
  • Withdraw consent: Where processing is based on consent

To exercise these rights, contact us at [email protected].

10. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption in transit (TLS) and at rest
  • Access controls and authentication
  • Regular security assessments
  • Secure data storage with reputable providers

11. International Transfers

Your data may be transferred to and processed in countries outside the EEA, including the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

12. Cookies

We use cookies for:

  • Essential cookies: Required for the Service to function
  • Analytics cookies: To understand how you use the Service
  • Preference cookies: To remember your settings

You can manage cookie preferences through your browser settings.

13. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, contact us immediately.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or in-app notification.

15. Contact Us

For privacy inquiries:

You also have the right to lodge a complaint with a supervisory authority (in France: CNIL - Commission Nationale de l'Informatique et des Libertés).